Terms of Service

You must be at least 16 years old and capable of forming a binding contract to use ChatToFlow.

• You are responsible for maintaining the confidentiality of your account credentials.
• You must notify us immediately of any unauthorized access.
• You are responsible for all activities under your account.

You agree to provide accurate, current, and complete information during registration and keep it updated.

We offer different subscription tiers with varying features, workflow limits, and execution quotas. Details are available on our pricing page.

• Payments are processed through Polar.
• Subscriptions renew automatically unless cancelled.
• You authorize recurring charges to your payment method.

At this time, all sales are final and no refunds are provided. We may update this policy in the future. Contact support for exceptional circumstances.

• Free plans have workflow and execution limits.
• Exceeding limits may result in workflows becoming read-only.
• Upgrading your plan will restore full functionality.

• Create workflows that generate, distribute, or store illegal content
• Process content that is hateful, harassing, defamatory, or discriminatory
• Handle content that exploits minors in any way
• Distribute malware, viruses, or malicious code

• Violate any applicable laws or regulations
• Infringe intellectual property rights of others
• Attempt to gain unauthorized access to the Service or other users' accounts
• Interfere with or disrupt the Service infrastructure
• Use the Service for spam, phishing, or fraudulent purposes
• Circumvent usage limits, rate limits, or security measures
• Resell or redistribute the Service without authorization
• Scrape or collect data from the Service without permission

When using integrations, you must comply with each third-party's terms of service, including but not limited to:

• OpenAI Usage Policies
• Meta Platform Terms (Instagram, WhatsApp)
• Google API Terms of Service
• Discord Developer Terms
• Telegram Bot API Terms
• Anthropic Acceptable Use Policy

• You are solely responsible for obtaining and maintaining valid API keys.
• Keep your API keys secure and never share them publicly.
• Monitor your API usage to avoid unexpected charges from third-party providers.

• We encrypt all stored credentials using AES-256 encryption.
• We never log or expose your API keys in plain text.
• You can delete credentials at any time.

You are responsible for all costs incurred from third-party API usage through your workflows (e.g., OpenAI API charges, Google API charges).

The Service, including its design, code, features, and content (excluding user content), is owned by ChatToFlow and protected by intellectual property laws.

You retain ownership of workflows, templates, and content you create. By using the Service, you grant us a license to host, process, and display your content as necessary to provide the Service.

• Templates you publish publicly may be used by other users.
• You warrant that your templates do not infringe third-party rights.

Any feedback or suggestions you provide may be used by us without obligation or compensation.

We do not guarantee the availability, accuracy, or reliability of third-party integrations. Third-party services may change, become unavailable, or modify their APIs.

Your use of third-party services through ChatToFlow is subject to their respective terms and privacy policies. We are not responsible for third-party actions or policies.

By connecting third-party accounts, you authorize us to access and use data from those services as necessary to execute your workflows.

We strive for high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or due to circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue any feature of the Service at any time. We will provide reasonable notice for material changes.

Workflows may be placed in read-only mode if:

• Your subscription expires or is downgraded
• You exceed plan limits
• We detect policy violations

You may terminate your account at any time through account settings or by contacting support.

We may suspend or terminate your account if you:

• Violate these Terms
• Engage in fraudulent or illegal activity
• Fail to pay applicable fees
• Pose a security risk to the Service or other users

Upon termination:

• Your access to the Service will cease
• Your workflows will be disabled
• Your data may be deleted after a reasonable retention period
• Provisions that by their nature should survive will remain in effect

These Terms are governed by the laws of Vietnam, without regard to conflict of law principles.

Note: Specific jurisdiction and arbitration rules are pending legal review.

Any disputes shall first be attempted to be resolved through good faith negotiation. If resolution cannot be reached, disputes will be handled according to applicable law.

These Terms, along with our Privacy Policy, constitute the entire agreement between you and ChatToFlow.

If any provision is found unenforceable, the remaining provisions will remain in effect.

Our failure to enforce any right or provision does not constitute a waiver.

You may not assign these Terms without our consent. We may assign our rights and obligations freely.

We may send notices via email or in-app notifications. You may contact us at chattoflow.ai@gmail.com.